Why Do 866 Numbers Keep Calling Me? What You Need to Know (2024)

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A guide on the toll-free number used by scammers and businesses

Co-authored byAly Rusciano

Last Updated: August 8, 2023Fact Checked

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  • What are 866 phone numbers?
  • |
  • Who uses 866 area code numbers?
  • |
  • How do you get 866 numbers to stop calling?
  • |
  • Tips

So, an 866 number keeps calling you. We get it! Their persistent calls are getting annoying. But is it a scam or just someone looking for information? More often than not, an 866 area code means a large business or company is calling you; however, in some instances, it may be a scam. We have everything there is to know about 866 numbers in this article. Read on to learn who can obtain them and how you can block their unwanted calls.

Things You Should Know

  • 866 numbers aren’t necessarily scam calls and are most commonly used by legitimate businesses.
  • Anyone can obtain an 866 phone number through the FTC or a VoIP provider online.
  • Prevent unwanted 866 numbers from calling you by blocking the number through your phone provider or signing up for the national Do Not Call list.

Section 1 of 3:

What are 866 phone numbers?

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  1. 866 phone numbers are toll-free numbers that serve NANP areas. If you live within the North American Numbering Plan’s (NANP) jurisdiction, you may receive calls from an 866 area number if a business, company, or scammer is looking for information. Because the number is toll-free, there’s no specific location associated with an 866 area code. This provides scammers and companies with the opportunity to hide their current location.[1]

    • More often than not, 866 phone numbers are used by companies and programs that have a high volume of calls. This includes marketers, customer service centers, and sales teams.
    • Other toll-free area codes include 800, 888, 877, 866, 855, 844, and 833.
    • NANP jurisdiction includes the United States, Canada, Bermuda, and Caribbean Islands.
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Section 2 of 3:

Who uses 866 area code numbers?

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  1. 1

    Scammers may use 866 numbers to disguise themselves. Because 866 is a toll-free number, many scam companies will use them to try and trick potential victims. Many legitimate businesses and companies use 866 area codes, which gives scammers an incentive to use them themselves. The area code is easy to obtain online, meaning that anyone can disguise themselves as a credible company looking for information.

    • If you answer a suspected scam call and the caller (or recording) asks you to hit a button to opt out of calls, hang up. Never hit any buttons or say anything if you suspect a call is a scam.[2]
    • Never give private personal information out over the phone. This includes social security numbers, credit card numbers, and addresses.[3]
    • Think before you speak when answering an 866 number. For instance, if the caller says they need more information for an upcoming doctor’s appointment when you know all your information is already on file with your doctor, be hesitant.
      • When in doubt, hang up and call the number you know is the accused caller.
  2. 2

    Businesses use 866 numbers because they’re toll-free. Companies with a large number of phone calls often opt to use an 866 area code because their customers don’t have to pay to receive calls (no matter the distance). Along with this, 866 area codes are free to use and call within the NANP, allowing businesses to broaden their client base and reach more people.

    • Additional advantages of 866 numbers for companies include easily forwarding calls, credibility, and personalization.
    • Note that wireless callers will be charged for airtime minutes used during a toll-free call, unless they have an “unlimited calling” plan.[4]
    • Anyone can get an 866 phone number for their business or company in 1 of 2 ways:
      • Contacting the Federal Communications Commission (FCC) for an available number. 866 numbers are handed out by the Responsible Organization (RespOrgs). Call 1-844-439-7666 for more information.[5]
      • Signing up and paying for a VoIP provider like Ringblaze or MightyCall.
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Section 3 of 3:

How do you get 866 numbers to stop calling?

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  1. 1

    Register your phone number with the National Do Not Call list. The Do Not Call list is a national registry used to stop unwanted sales calls. If you’ve received repetitive calls from the same 866 number(s), consider adding your number to the registry by calling 1-888-382-1222 or visiting DoNotCall.gov.[6]

    • Registering with the national list is free and never expires.
    • It typically takes up to 31 days for sales or scam calls to stop after registering your phone number.
    • Under the FTC’s rules, political, charitable, debt collection, and survey calls are still allowed even if you’re on the Do Not Call list.
  2. 2

    Opt out of “sharing” with your phone provider. You may be receiving unwanted 866 calls if your phone number is listed as “shareable” with your phone provider, which allows the provider to share your information with other companies. If you’d like to avoid unwanted calls, opt out of this service by:[7]

    • Logging into your phone provider account. Change your security preferences to not allow your information to be saved or shared with outside companies.
    • Contact your phone provider about blocking tools to help you avoid scam and robo calls.
  3. 3

    Avoid sharing your phone number unless absolutely necessary. Most scammers obtain information for potential victims online. When you type your phone number into that little box online while ordering food or a package, it’s spread through the ethernet. Do your best to only give out your phone number in vital situations and use secure, credible sites to make purchases.[8]

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      Tips

      • Block scam calls if they persist. This is as easy as clicking a few buttons on your phone.

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      • Consider reporting a scam phone number with the FTC by visiting ReportFraud.ftc.gov.

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      About This Article

      Why Do 866 Numbers Keep Calling Me? What You Need to Know (27)

      Co-authored by:

      Aly Rusciano

      wikiHow Staff Writer

      This article was co-authored by wikiHow staff writer, Aly Rusciano. Aly Rusciano is a Creative Writer based outside of Nashville, Tennessee. She has over ten years of experience in creative, academic, and professional writing. Aly’s writing has been nationally recognized in the Sigma Tau Delta Rectangle and featured in Blue Marble Review, The Sunshine Review, PopMatters, and Cathartic Literary Magazine. She graduated from The University of Tennessee at Martin with a BA in English, focusing in Creative Writing and minoring in Theatre. This article has been viewed 43,811 times.

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      Co-authors: 5

      Updated: August 8, 2023

      Views:43,811

      Categories: Telephones

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      Why Do 866 Numbers Keep Calling Me? What You Need to Know (2024)

      FAQs

      Why Do 866 Numbers Keep Calling Me? What You Need to Know? ›

      You may be receiving unwanted 866 calls if your phone number is listed as “shareable” with your phone provider, which allows the provider to share your information with other companies. If you'd like to avoid unwanted calls, opt out of this service by: Logging into your phone provider account.

      Should I answer 866 calls? ›

      Are 1-866 numbers always untrustworthy, then? Not at all! In fact, there are plenty of legitimate businesses out there that use this prefix. Nonetheless, if you don't recognize the caller ID and aren't expecting to receive any business calls, you should always err on the side of caution.

      How do I get 866 numbers to stop calling me? ›

      The National Do Not Call Registry protects landline and wireless phone numbers. You can register your numbers on the National Do Not Call Registry at no cost by calling 1-888-382- 1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register. You can also register at donotcall.gov.

      Where is the 866 area code from? ›

      The 866 area code is a toll-free number that is not associated with any specific geographic location. Instead, it is used across North America within the North American Numbering Plan (NANP), which includes the United States, Canada, Bermuda, and several Caribbean islands.

      What area code to avoid answering? ›

      Ignore calls from 3-digit international area codes that are likely to be scams, including 232, 268, 284, 473, 664, 649, 767, 809, 829, 849, and 876. Be wary of calls from unknown numbers with your own area code. These may be international caller ID spoof scams that appear local.

      How to find out who owns a 866 number? ›

      Use a Database

      Websites like Search Who Owns have a search tool where you can enter the toll free number you have. Once you enter and search, you'll see more information about the number. Depending on the database, you can figure out the company name and the referral number.

      Who is calling me from 1 866 369 9826? ›

      Solved: 1-866-369-9826 - TELUS Neighbourhood.

      Is it better to ignore or decline spam calls? ›

      It's better to ignore spam calls. When you decline a call, it can alert the spammer that your phone number is active, prompting them to call you again. If you use a call-blocking tool that uses caller ID, you should never answer calls labelled as spam.

      Does * 67 work on 866 numbers? ›

      *67 does not work when you call toll-free numbers or emergency numbers.

      Why am I suddenly getting so many spam calls? ›

      Why am I getting so many spam calls? If you have answered a number of robocalls, it may be because the spam caller sold your number to other scammers or telemarketing companies. Remember, if the call is important enough, the caller will leave a voicemail message.

      Who pays for 866 calls? ›

      A prefix of 866 represents calls that are paid for by the recipient, rather than the caller.

      What happens if I call an 866 number? ›

      The area code 866 was officially put in service on 29th July 2000 and is reserved for calling toll-free. It means that the call charges are applied to the one being called rather than the one that calls.

      Why does the same scammer keep calling me? ›

      You'll be targeted by even more scammers

      Answering just one spam call is a signal to scammers that you are willing to pick up the phone. So they'll keep calling you, sometimes from different phone numbers, trying to get you to answer again. They'll try different schemes, too, as they think you might be an easy target.

      Is this a legitimate number? ›

      One way to check if a number is potentially a scam is to use a reverse phone number lookup service. These websites and apps allow you to enter a number and see public information associated with it, such as the registered name, location, and carrier.

      How can I check if a number is spam? ›

      Getting calls and messages from numbers you think are spam? You can now confirm whether that number is spam with Truecaller's Spam Number Lookup! Enter the number in the search bar. Truecaller will show spam stats if it's a spam number, giving a detailed breakdown of their activities.

      Does *67 still work? ›

      Even with today's diverse range of communication devices, *67 still works on cell phones and landlines. No matter which device you use, whether an iPhone or Android, the code allows you to hide your phone numbers during calls. The process of using *67 is uniform across various devices.

      Is it better to answer or not answer spam calls? ›

      You should avoid answering or interacting with any unsolicited phone calls you are receiving. It is most likely a scam call trying to trick you into giving up your personal information. By avoiding answering spam calls, you can reduce the number of spam calls that you receive.

      Should I answer a call that says account services? ›

      Account service call scams are a type of phone scam in which fraudsters spoof your caller ID to display “account services” or “cardmember services.” If you answer, scammers pose as representatives from credit card companies, collection agencies, banks, or utility providers.

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